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Our Reviews

“I’ve had the good fortune to reach out to Brian and Sons on a hot Labor Day 2017. My AC unit was replaced with a new one and being proactive, I also had a new furnace installed too. Little did I know that three years later I would find myself in a relationship with this company and not just a customer. It’s one thing for a company just to make money and quite another to be made to feel that you matter. I call the owner Debbie. I highly recommend her products and services ! I am a satisfied customer that thinks others need to know! Great service and a greater appreciation that you chose her company (Brian and Sons) to do business with.”
Stephen Garlington


“First, I have to say THANK YOU. You and your guys were a class act from start to finish. My husband and I appreciate your patience and flexibility in getting to the end. Scott and Mike were both very polite, professional, and respectful of our home and us. They were very safety minded in terms of Covid, which is very much appreciated. Scott explained everything to us and went above and beyond to make sure we were going to have the proper line pressure. We cannot imagine a better service than we received today. You are not allowed to ever shutter your business. Period.”
Ally (& Bob)


“Both my son and I have had terrible allergies for the last year, so after searching the net for reputable duct cleaning companies I decided to go with Brian and Sons, Inc. The customer service was excellent from appointment setup over the phone to the service technicians that conducted the work. Every single step was carefully explained and the price I was quoted was the price I paid. The technicians Jake & Josh were wonderful, they arrived 5 min early and made me feel comfortable throughout the entire process. They were respectful of my home and cleaned up after the job was complete. Since then, both my son and I have not had any allergy issues. I will be using Brian & Sons, Inc for all of my HVAC maintenance and Duct cleaning needs.”
Rigo Campuzano
Montgomery, IL


“We have been Brian & Sons customers for around six years or so. We have had many things repaired , replaced and just annually serviced through Brian & Sons. We had two furnaces and a hot water heater replaced by them and we have never had issues with any work they have ever done. The workers and owners have always been very professional, polite, and accommodating. The tricky area in my home had always been our dual zone upstairs. Brian & Sons had tried everything to repair it, coming out all hours of the night when the air stopped working on multiple occasions. We have had other companies try and figure out why it would work for awhile and then quit and no one could figure it out. Brian & Sons did all the homework, consulted with folks at the manufacturer of our system and finally offered a suggestion which has worked beautifully! Thank God!! Many other companies would have not gone to the lengths Brian & Sons has. They are always willing to ensure someone came to at least look at any problem we were having and also made sure to complete any repair as quickly as possible. We have also recommended them to others who have also been very happy. What is most important is to have a company who is honest, and care about their customers when things get difficult, and also try and do everything they can to complete the job as quickly and as professionally as possible. We are extremely satisfied with our relationship with Brian & Sons.”
Thomas Muckerheide
Montgomery, IL


“It’s been a pleasure dealing with Brian and Sons.  I feel as though I’m dealing with someone who cares about me, not how much he can charge me.  The company has done my furnace, I’ve had duct cleaning, and when my air quit I had a new unit in place in 24 hours.  I recommend Brian and Sons and do so every chance I get.”
Pat Bohn


“Amazing job on the Duct Cleaning!  I walked in the house, the heat’s on for the first time, and it’s also the first time ever I’ve not smelled that distinctive smell of fried dust at start-up!  Amazing!  Great job guys!”
Dave Dillenbeck
Geneva, IL


“It’s been a pleasure dealing with Brian and Sons.  I feel as though I’m dealing with someone who cares about me, not how much he can charge me.  The company has done my furnace, I’ve had duct cleaning, and when my air quit I had a new unit in place in 24 hours.  I recommend Brian and Sons and do so every chance I get.”
Pat Bohn


“Brian and Sons has performed our annual furnace maintenance check since their first year in business, and installed a humidifier on our furnace in the fall of 2003.  Their service has always been reliable, courteous, and professional.  The humidifier has been a great asset- it makes such a difference in the comfort of our home during the dry winter months.”
Scott and Amy Downing
Aurora, IL


“We wanted to say thank you so much for all your wonderful customer service and a great job done.  You have truly gone beyond what we expected.  We really appreciate you kindness and professionalism.”
Liz and Brandon Kulesa


“We had a lot of questions about our boiler/radiator system and wanted to be sure it was in OK shape to run for the winter before flipping the heat on in our new home. Thank you!”
Becky T.


“Thank you so much for your assistance with information regarding my HVAC problem.  You went far and above any required service because we were discussing my rental property in Detroit.  Brian and Sons have been helpful with my personal property in Chicago several times and that is why I thought to call you.  You gave me good guidance and questions to ask the service company in Detroit.  I will refer anyone I know that is in need of your expertise in the Chicagoland area! Again thank you!”
Lisa Thompson


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Brian and Sons, Inc.

 

5 reviews